- All 'In Stock' orders that are received by 11am GMT, placed online or ordered by telephone will be dispatched the same day.
- Any orders received after 11am GMT or during the weekend will be dispatched the following working day.
- Delivery times vary depending on where the goods are being sent to.
- We use Fastway Couriers for national and Northern Irish deliveries and orders are usually delivered within 1-2 days.
- For international deliveries we use various companies and shipping can take anywhere from 5-7 days within Europe and 7-10 days for the rest of the world.
- All surfboards are checked before being shipped and leave our store in perfect brand new condition. Should you receive any dings in your board due to shipping/delivery, you must contact us immediately. This is super important!!! If you leave it longer than a few days to contact us, unfortunately there is nothing we can do as our courier company needs to know within 48 hours for us to make a claim.
For orders being shipped to Northern Ireland
- Please select 'Ireland' as your shipping country. There is currently no option to select 'Northern Ireland'. Then make sure that you enter your full Northern Irish address including postcode. We can tell from the town, county and postcode that you are in Northern Ireland so we will make sure it gets to you!
Different billing and shipping address
- No problem. When checking out using PayPal, firstly fill in your billing address to match your credit card or payment details. Next enter your credit card or payment details. When you get to the next screen it will ask if shipping address is to be the same as your billing address. If not, select 'change shipping address' and then enter the address that you would like the items posted to.
- Within Ireland & Northern Ireland, small items are generally shipped for free. Small parcels €5.50. Larger packages €10.50
- Within Europe, small parcels are €7.50 and larger packages start at €10. We don't currently ship surfboards to Europe.
- For the rest of the world, small parcels are €10 and larger packages start at €20. We don't currently ship surfboards to the rest of the world.
- We try our best to get you the cheapest shipping rates that we can find.